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Zenith SolutionsOPEN-SOURCE TOOLS FOR YOUR TEAM

Let’s choose.Make it yours.

There are open-source tools for running your business and helping your customers. We help you choose one and get it working with your team.

Explore solutions

We help you with setup and ongoing maintenance.

WHAT WE DO

Let’s set it up
for your business.

Together, we choose the right open-source solution, install it and configure it around the way you work. Then we take care of its maintenance.

You hire us for implementation and ongoing care. The software belongs to its respective projects and retains its own licence.

POSSIBILITIES

Start with what
your team needs.

Tell us what your team needs to do and which tools they use today. That gives us a starting point to explore these options with you.

01

Organise your business.

A place to follow your team’s work.

Let’s look at how you record customers and follow up on sales. We configure the modules and access your team needs to work with that information.

Prepared for your team

Roles, sales stages, fields and processes tailored to your operation.

Let’s discuss this need
02

Handle customer conversations.

Your team can pick up where the conversation left off.

Conversations no longer depend on one person. Your team can work from a shared inbox and keep each case moving.

Prepared for your team

Compatible channels, teams, permissions and assignment rules.

Let’s discuss this need
03

Get to know your audience.

Campaigns and analytics with more control.

Understand how people interact with your business and prepare relevant communications. We configure the tools around your goals.

Prepared for your team

Data sources, segments, events and campaign configuration.

Let’s discuss this need
04

Manage security.

See who has access and what happens in your systems.

If your team shares passwords or needs to review system activity, we can help you configure access and alerts.

Prepared for your team

Groups, access policies, agents and alerts within the agreed scope.

Let’s discuss this need

The final selection depends on your needs and each tool’s edition and licence. Infrastructure and external services are specified in the proposal.

THE ZENITHCODEV PART

One step at a time
with your team.

Once installed, the tool needs to fit the work of the people who will use it. We agree with you on the configuration and maintenance it needs.

The tool is set up around your work.
01
We install

First, where it will run.

We prepare the environment and deploy the solution. Together we agree where it will run, how people will access it and what it needs to work.

Environment · Deployment · Access
02
We configure

Then, how your team will use it.

We set up users, permissions and workflows. We review the integrations you need and leave the team with a documented foundation.

Configuration · Integrations · Getting started
03
We maintain

And how we’ll maintain it.

We plan updates, reviews and backups around your service. We handle incidents and changes within a clearly defined scope.

Updates · Follow-up · Support

BEFORE WE BEGIN

What am I paying for?

You’re paying for our installation, configuration and maintenance work. The open-source software keeps its ownership and licence. The proposal sets out the work, support and any infrastructure or third-party service costs.

What if I already have a tool installed?

We can review its condition, configuration and your team’s needs. From there, we define the adjustments or maintenance it requires.

Do I need to know which tool I want?

We can choose it with you. Tell us what you want to solve and what your team uses today; we’ll help you consider the options.

What if I need something entirely custom?

We also develop software. We can assess whether to configure an existing tool, connect it to your systems or build a custom product.

YOUR NEXT STEP

What does your
business need?

Tell us which tool you have in mind or what’s getting difficult at work. We’ll start there and see how we can help.

Let’s discuss your solution