1. Introduction
At ZenithCodev, we value and respect your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our software development and technology solutions services.
1.1 Scope of this Policy
This policy applies to all information we collect through:
- Our corporate website and digital platforms
- Direct communications (email, phone, meetings)
- Development and technology consulting services
- Tools and systems implemented for clients
- Events, webinars, and promotional activities
2. Data Collection
We collect personal information only when necessary to provide our professional services and enhance the customer experience.
2.1 Information We Collect Directly
- Contact details: name, email, phone number, business address
- Professional information: job title, company, industry sector
- Project details: requirements, technical specifications
- Communication and service preferences
- Billing and payment information
2.2 Information Collected Automatically
- Web browsing data: pages visited, session duration
- Technical information: IP address, browser type, device
- Usage metrics of our applications and tools
- System activity logs (technical logs)
- Cookies and similar tracking technologies
3. Use of Information
3.1 Main Purposes
- Providing custom software development services
- Communicating project updates and technical support
- Processing payments and managing billing
- Improving the quality of our services and products
- Complying with legal and contractual obligations
3.2 Marketing and Communications
With your explicit consent, we may use your information to:
- Send newsletters about technology trends
- Invitations to specialized events and webinars
- Case studies relevant to your industry
- Service offers related to your interests
- Satisfaction and service improvement surveys
4. Data Sharing
4.1 Non-Disclosure Principle
ZenithCodev does not sell, rent, or share personal information with third parties for commercial purposes. We only share data in specific and controlled circumstances.
4.2 Authorized Disclosures
- Technical service providers under strict confidentiality agreements
- Legal authorities when required by law
- Technology partners for specific implementations (with consent)
- Payment processing and billing services
- Auditors and professional advisors under confidentiality
5. Data Security
5.1 Protection Measures
We implement multiple layers of security to protect your information:
- SSL/TLS encryption for all data transmissions
- Multi-factor authentication for access to critical systems
- Encrypted and geographically distributed automatic backups
- Continuous security monitoring and threat detection
- Strict access policies based on the principle of least privilege
- Regular security audits and penetration testing
5.2 Data Retention
We retain your personal information only for the time necessary to fulfill the stated purposes, legal obligations, and professional audit requirements.
6. User Rights
6.1 Fundamental Rights
In accordance with applicable data protection laws, you have the right to:
- Access your personal information that we process
- Rectify inaccurate or incomplete data
- Request the deletion of your information (right to be forgotten)
- Restrict processing in specific circumstances
- Data portability in a structured format
- Object to certain types of processing
- Withdraw consent at any time
6.2 Exercising Rights
To exercise any of these rights, please contact our privacy team at privacy@zenithcodev.com. We will respond to your request within 30 calendar days.
7. Cookies & Technologies
7.1 Types of Cookies
- Essential: necessary for the basic functioning of the site
- Functional: enhance user experience and functionality
- Analytics: help us understand how you interact with our site
- Marketing: to personalize content and offers (with consent)
7.2 Cookie Control
You can manage your cookie preferences through your browser settings or by using our privacy preference center available on the website.
8. Policy Updates
We review and update this policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes via email or through notices on our website.
9. Contact & Inquiries
Data Protection Officer
ZenithCodev - Privacy Team
Email: privacy@zenithcodev.com
Phone: [Contact Number]
Address: [Physical Address]
Note: For technical inquiries about our services, use contact@zenithcodev.com. For specific privacy and data protection issues, contact privacy@zenithcodev.com directly.