PrivacyPolicy.
How we collect, use, and protect your personal information in accordance with best practices for privacy and data security.
Last updated: September 28, 2025 · 2 min read
1.0Introduction
At ZenithCodev, we value and respect your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our software development and technology solutions services.
1.1Scope of this Policy
This policy applies to all information we collect through:
- Our corporate website and digital platforms
- Direct communications (email, phone, meetings)
- Development and technology consulting services
- Tools and systems implemented for clients
- Events, webinars, and promotional activities
2.0Data Collection
We collect personal information only when necessary to provide our professional services and enhance the customer experience.
2.1Information We Collect Directly
- Contact details: name, email, phone number, business address
- Professional information: job title, company, industry sector
- Project details: requirements, technical specifications
- Communication and service preferences
- Billing and payment information
2.2Information Collected Automatically
- Web browsing data: pages visited, session duration
- Technical information: IP address, browser type, device
- Usage metrics of our applications and tools
- System activity logs (technical logs)
- Cookies and similar tracking technologies
3.0Use of Information
3.1Main Purposes
- Providing custom software development services
- Communicating project updates and technical support
- Processing payments and managing billing
- Improving the quality of our services and products
- Complying with legal and contractual obligations
3.2Marketing and Communications
With your explicit consent, we may use your information to:
- Send newsletters about technology trends
- Invitations to specialized events and webinars
- Case studies relevant to your industry
- Service offers related to your interests
- Satisfaction and service improvement surveys
4.0Data Sharing
4.1Non-Disclosure Principle
ZenithCodev does not sell, rent, or share personal information with third parties for commercial purposes. We only share data in specific and controlled circumstances.
4.2Authorized Disclosures
- Technical service providers under strict confidentiality agreements
- Legal authorities when required by law
- Technology partners for specific implementations (with consent)
- Payment processing and billing services
- Auditors and professional advisors under confidentiality
5.0Data Security
5.1Protection Measures
We implement multiple layers of security to protect your information:
- SSL/TLS encryption for all data transmissions
- Multi-factor authentication for access to critical systems
- Encrypted and geographically distributed automatic backups
- Continuous security monitoring and threat detection
- Strict access policies based on the principle of least privilege
- Regular security audits and penetration testing
5.2Data Retention
We retain your personal information only for the time necessary to fulfill the stated purposes, legal obligations, and professional audit requirements.
6.0User Rights
6.1Fundamental Rights
In accordance with applicable data protection laws, you have the right to:
- Access your personal information that we process
- Rectify inaccurate or incomplete data
- Request the deletion of your information (right to be forgotten)
- Restrict processing in specific circumstances
- Data portability in a structured format
- Object to certain types of processing
- Withdraw consent at any time
6.2Exercising Rights
To exercise any of these rights, please contact our privacy team at privacy@zenithcodev.com. We will respond to your request within 30 calendar days.
8.0Policy Updates
We review and update this policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes via email or through notices on our website.
9.0 — End of document
Contact & Inquiries
Data Protection Officer
ZenithCodev - Privacy Team
Note. For technical inquiries about our services, use contact@zenithcodev.com. For specific privacy and data protection issues, contact privacy@zenithcodev.com directly.
- Phone
- +593 97 992 3164
- Address
- Quito, Ecuador
